HB Housing are dishonest (thief). They initially appear very helpful until you sign the contract and receive the keys to your flat. At that point, they ask you to give them a 5/5 stars review on Google. After that, the chaos begins; they were never helpful for the flat, and we had to deal directly with the landlord. Throughout our contract, we found ourselves in the midst of several chains of emails from unhappy renters explaining how this agency is unresponsive and unwilling to return deposits without reason or explanation. Then came our turn; they decided to withhold a part of our deposit. For the past three months, we have been asking for the reasons and evidence, but they never replied. Despite numerous unanswered emails and calls, we have no other option but to join forces with other renters facing the same situation as us and seek help from the lawyer of the !WOON association.

Wanneer je hulp nodig hebt, zijn ze onbereikbaar. Of je moet 7 a 8 maanden achter ze aan gaan om dak lekkage op te laten lossen. (Nog steeds niet gefixt)

For more than seven months I have been wanting to get the leakage fixed since it can create mould in the ceiling and it is life endangering for my toddler. The storage unit is leaking as well and we have buckets everywhere so that our belongs and the landlord furniture won’t damage. Till this moment they have not helped me and it has been a whirlwind of lies, bad communication and false promises! I guess the only way out of this is a lawsuit. I am deeply Disappointed and I won’t delete my review this time !

Quite cooperative and friendly people. Whenever you need them, always there to help you.

Thanks to HB Housing to get me the right apartment to stay even after my travel dates were postponed .